May 19th, 2009
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There are four (4) components in a Balanced Scorecard which are:
- Financial
- Customer
- Internal Process
- Learning and Growth
Append below are some examples of the Customer Perspectives Key Performance Indicators:
EXAMPLES OF THE FINANCIAL PERSPECTIVES KPI
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- Total assets($)
- Total assets/employee($)
- Revenues/total assets(%)
- Revenues from new products or business operations($)
- Revenues/employee($)
- Profits/total assets(%)
- Profits from new products or business operations($)
- Profits/employees($)
- Return on net assets($)
- Return on total assets(%)
- Return on capital employed(%)
- Return on equity (%)
- Return on Investment(%)
- Cash flow ($)
- Return on investment (%)
- Total costs($)
- Revenue($)
- Gross Margin($)
- Net Income($)
- Profit as % of sales
- Economic Value Added
- Compound Growth Rate
- Dividends
- Market Value
- Share Price
- Earnings per share
- Credit rating
- Debt
- Debt to equity
- Accounts receivable turnover
- Days in Inventory
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