Examples Of Customer Perspectives Key Performance Indicators in a Balanced Scorecard
There are four (4) components in a Balanced Scorecard which are: Financial Customer Internal Process Learning and Growth Append below are some examples of the Financial Perspectives Key Performance Indicators: EXAMPLES OF THE CUSTOMER PERSPECTIVES KPI Annual sales/customers($) Average custome size($) Customer rating(%) Average time from customer contact to sales response(No) Average time spent on … Read more