Forms In Written Communication. Factors to consider when Designing and putting Instruction On Forms and the Framing Of Questions

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Forms are often used in written communication as it is a good communication tool. Therefore, it is important to understand the factors affecting the designing, instructions and framing of question in the forms.

Factors to consider when designing of Forms for written communication:

  • Logical order

  • Complete

  • Easy to us and understand

  • Outlook and space

  • Size, color

  • Not time consuming to fill


Instructions on Forms should have the underlying principles:

  • Clear,

  • Concise

  • Sections to be completed

  • Words to be underlined

  • Materials to be included

  • Deadlines


Framing of Questions in Forms:

  • Clear

  • No technical jargon

  • Logical sequence

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